Orders and Returns

Orders

Firequick accepts Mastercard and Visa as a preferred payment method. We are also active in several government pay systems and can invoice accordingly if this is your required means of payment.  In addition, we can accept purchase orders properly documented from agencies. All orders paid by any method other than credit card must be placed via phone.  Please call our office at 760-377-5766.

Returns

Shipments of flares and cartridges must be handled in accordance with CFR 49 regulations. Anyone offering these items for shipment must be trained and certified as a dangerous goods shipper in order to transfer such items to a qualified carrier. DO NOT SHIP IF YOU ARE NOT CERTIFIED! The fine for doing so is substantial!  If you have any problems that you believe would involve the return of flares or cartridges, you MUST contact our office before taking action.

Other returns can be accomplished by calling our office at 760-377-5766 for assistance. Returns must be requested within 30 days of the date of purchase. To be eligible for a refund, items must be in original, unused, unaltered, undamaged condition and in its original packaging. Approved refunds will be credited back to the original method of payment and are subject to card issuers terms and conditions. No shipping charges will be refunded.